AGS
Plasma Systems, Inc. 
Gold Technical Support Plan
On those occasions when you need some assistance in locating a problem or when you need help with a "hard down" situation, call AGS Plasma and let us use our expertise to help you towards a quick resolution.
GOLD STANDARD(sm) PLAN
A fixed rate quarterly service contract available for those customers who like
the security and convenience of AGS Plasma expert support at a predictable
cost. When you are on the "Gold Standard" you have constant access to
AGS Plasma without the hassle of writing up a separate purchase order every
time you want to receive technical support.
Description of Services ChargesPhone Support & Consultation All basic services provided for a simpleFax Support flat rate of $300 per quarterResearch & Preparation
Extended Hours Service Can be added for $300 per quarterRepair Labor Prices rolled back to 1993 levels (save 27% off list!)Replacement Parts Prices reduced by 5% GOLD discountAdditional Manuals Prices reduced by 10% GOLD discount
Benefits included while on the Gold Standard plan include:
- Toll free "800" number to our support line for hassle-free access
- Quick 2 hour turn-around on your urgent requests for help
- Accessible digital paging service using your exclusive toll free number
- Expansive nationwide coverage by our technical support engineers
- Easy internet e-mail support for routine questions
- Subscription to our newsletters, service bulletins and applications notes
- Generous parts discounts on annual PM services and upgrade kits!
- Huge labor discounts on PM's and emergency services!
*Notes:
1) Services available Monday-Friday between 8am & 5pm Pacific time.
2) Extended phone support available after hours for additional fee.
When combined with a PM or upgrade,
your Gold plan labor discount usually pays for itself!
SPECIAL LIMITED TIME
"PLATINUM" OFFER:
Prepay for a entire years worth of being on the Gold Standard
for protection and receive an additional $500 cash discount!
There are many cost-effective
support solutions available from AGS Plasma.
Call today for details about how we can help you!
For more information:
Contact us directly at:
AGS Plasma Systems, Inc.
2290-G Ringwood Ave
San Jose, CA 95131
TEL: 408-432-9799, FAX: 408-432-9797
Please send your questions, comments, or suggestions to the AGS Sales desk
or, Submit a Literature Request
Copyright 1991-2004 AGS Plasma - All Rights Reserved
System 1700, APC-1000, & PlasmOps are trademarks of AGS Plasma.
Other trademarks are the property of their respective owners.
Prices and specifications subject to change without notice.
Last update made on: 6 September, 2004 by Webmaster